Ergos Mind OPC PVT LTD built the Aawaz app as a Freemium app. This application (henceforth referred to as “service”, “app” & “application” interchangeably) is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.
Information Collection and Use
We may share Personal Information with another entity only if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
The app does use third party services that may collect information used to identify you.
We want to inform you that whenever you use our Service, in a case of an error in the app, we may collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of the app..
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
As part of this application, there is a facility to book sessions with our Counsellors. Whatever is discussed in your sessions with the counsellor is confidential. The only circumstance in which confidentiality will be breached is to prevent harm to yourself or another individual when there is clear & imminent danger or an expressed intent of the same, or in the event of a legal mandate. Also, in order to provide you with the best quality care, we may seek Clinical Consultation for other mental health professionals. Here, after removing any identifying details prior to sharing, your counsellor may discuss certain details about the case & the treatment plan with them.
On cancellation of a session, it is the responsibility of the user to schedule another session.
Both, the client and counselor reserve the right to cancel a counseling session a maximum of two hours prior to the scheduled session.
If you are a minor in the jurisdiction you reside, you require the consent of your parent or guardian to use this service.